Mondiale (“we”, “us”, “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with our website https://themondiale.com/ (“Website”).
By using our Website, you agree to the terms outlined in this Privacy Policy.
1. Company Information
Mondiale 📍 No 271, Thalawathugoda Road, Sri Jayawardenepura Kotte, 10100, Sri Lanka 📞 Mobile: +94 71 168 8888 ☎ Hotline: +94 71 168 8888 📧 Email: info@themondiale.com 🌐 Website: https://themondiale.com/
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide, including:
Full name
Email address
Phone number
Billing and shipping address
Company details (if applicable)
Information submitted through contact forms
Order and transaction details
2.2 Automatically Collected Information
When you visit our Website, we may automatically collect:
IP address
Browser type and version
Device type and operating system
Pages visited and browsing activity
Date and time of access
This data helps us improve performance, enhance user experience, and ensure website security.
3. How We Use Your Information
We may use your personal information to:
Process orders and deliver products/services
Respond to inquiries and provide customer support
Send order confirmations and updates
Improve our Website, services, and user experience
Send promotional communications (if you have opted in)
Prevent fraud and enhance security
Comply with legal and regulatory requirements
We use personal data only for legitimate business purposes.
4. Sharing of Information
Mondiale does not sell or rent your personal information.
We may share your data with:
Payment processors for secure transaction handling
Delivery and courier partners for order fulfillment
IT and hosting providers for website maintenance
Legal authorities, when required by law
All third parties are required to maintain confidentiality and protect your data.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Enhance customer experience
You may disable cookies through your browser settings. However, some features of the Website may not function properly without cookies.
6. Data Security
We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, misuse, or disclosure.
While we strive to protect your data, no internet transmission is 100% secure, and absolute security cannot be guaranteed.
7. Data Retention
We retain personal data only for as long as necessary to:
Fulfill business and legal obligations
Complete transactions
Resolve disputes
Enforce agreements
After this period, data is securely deleted or anonymized.
8. Your Rights
You may have the right to:
Request access to your personal information
Request corrections to inaccurate data
Request deletion of your data (subject to legal requirements)
Withdraw consent for marketing communications
To exercise your rights, please contact us using the details above.
9. Third-Party Links
Our Website may contain links to third-party websites. Mondiale is not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies separately.
10. Children’s Privacy
Our Website is not intended for individuals under 13 years of age. We do not knowingly collect personal data from children. If such data is identified, we will take appropriate steps to remove it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on this page. Continued use of the Website indicates acceptance of the updated policy.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
