Welcome to Mondiale. These Terms & Conditions (“Terms”) govern your access to and use of our website https://themondiale.com/ (“Website”). By accessing, browsing, or purchasing from our Website, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.
1. Company Information
Mondiale 📍 No 271, Thalawathugoda Road, Sri Jayawardenepura Kotte, 10100, Sri Lanka 📞 Mobile: +94 71 168 8888 ☎ Hotline: +94 71 168 8888 📧 Email: info@themondiale.com
2. Use of the Website
By using this Website, you confirm that:
You are at least 18 years old or using the Website under parental supervision.
You will use the Website only for lawful purposes.
You will not engage in activities that disrupt, damage, or interfere with Website functionality or security.
Unauthorized use may result in termination of access and legal action.
3. Products & Services
All products, services, and content on the Website are subject to availability.
We reserve the right to:
Modify or discontinue products at any time
Change pricing without prior notice
Correct any errors in descriptions, pricing, or availability
Product images are for illustrative purposes only. Actual products may vary slightly.
4. Orders & Payments
Orders are confirmed only after payment has been successfully received and verified.
We reserve the right to:
Refuse or cancel orders due to pricing errors, stock limitations, or suspected fraudulent activity
Limit purchase quantities per customer
All payments are processed through secure third-party payment providers. We do not store credit or debit card details.
5. Shipping & Delivery
Delivery timelines may vary depending on location and courier service.
Mondiale is not responsible for delays caused by:
Courier service disruptions
Incorrect delivery information provided by customers
Natural disasters or unforeseen events
Customers are responsible for providing accurate shipping details.
6. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy (if applicable).
We reserve the right to refuse returns that:
Do not meet eligibility criteria
Show signs of damage or misuse
Are returned without original packaging
7. Intellectual Property
All content on this Website — including logos, text, images, graphics, branding, and design — is the exclusive property of Mondiale and protected under applicable intellectual property laws.
You may not reproduce, distribute, copy, or exploit any content without prior written consent.
8. User Submissions
If you submit reviews, feedback, or comments:
You grant Mondiale a non-exclusive, royalty-free, worldwide right to use and publish such content.
You confirm that your submission does not violate third-party rights.
We reserve the right to remove inappropriate or misleading content.
9. Disclaimer of Warranties
The Website and all products/services are provided on an “as is” and “as available” basis.
We do not guarantee:
Uninterrupted or error-free Website access
That the Website will be free from viruses or harmful components
Use of the Website and products is at your own risk.
10. Limitation of Liability
To the fullest extent permitted by law, Mondiale shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
Use or inability to use the Website
Errors or omissions in content
Product misuse
11. Indemnification
You agree to indemnify and hold harmless Mondiale, its employees, partners, and affiliates from any claims, losses, or damages arising from:
Your breach of these Terms
Your misuse of the Website
Your violation of any applicable law
12. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how your personal information is collected and handled.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Sri Lanka.
Any disputes shall be subject to the jurisdiction of the courts of Sri Lanka.
14. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes become effective immediately upon posting. Continued use of the Website constitutes acceptance of the updated Terms.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact: